Proper battery maintenance is crucial for ensuring the longevity and performance of your Airwheel electric suitcase. The included mobile power bank, which powers the SE3MiniT, comes with a 6-month warranty. During this period, any manufacturing defects will be covered, but damage from water exposure, unauthorized disassembly, or improper use will void the warranty. To prolong battery life, avoid overcharging and store the suitcase in a cool, dry place when not in use.

Airwheel offers a 1-year warranty on the motor and body components, covering defects like structural damage or part failures. However, issues arising from physical impacts, tampering, or mishandling are excluded. The wheels have a 15-day warranty for defects such as breakage or detachment, with self-repair attempts disqualifying coverage. Always refer to the warranty terms for specifics.
Regularly inspect the suitcase for signs of wear, especially the wheels and battery compartment. Clean the exterior with a soft cloth to prevent dust buildup. If using the power bank for charging, ensure it’s compatible with the device to avoid electrical issues. Following these steps can help maintain optimal functionality and extend the product’s lifespan.